Cookie Policy

Lotus Bakeries collects data to provide you a better browsing experience, to optimize our services and to offer you relevant products and/or services that connect to your interests. This data may come in the form of cookies. Below we will explain how these cookies work and how you can configure them.

Given that these cookies may contain personal data, this cookie policy must be read together with our Privacy Policy.

What is a cookie?

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognize that user’s device and store some information about the user’s preferences or past actions. The cookies on your computer or mobile device are managed by your web browser.

There are different types of cookies:

• First-party cookies are set directly by the website the user is visiting, ie the URL displayed in the browser's address bar;
• Third-party cookies are set by a domain other than the one the user is visiting. This typically occurs when the website incorporates elements from other sites;
• Session cookies are cookies that expire at the end of a browser session (normally when a user exits their browser). These cookies allow websites to recognise and link the actions of a user during a browsing session.
• Persistent cookies are stored on user’s device in-between sessions. They can allow the preferences or actions of the user across a site (or across different websites) to be remembered. These cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site.

Cookies can be used for numerous different purposes as well (necessary cookies, functional cookies, statistical cookies...).

Below we explain why and which cookies Lotus Bakeries uses.

Why does Lotus Bakeries use cookies?

Lotus Bakeries uses cookies primarily to optimize your user experience and to improve the performance of our website. We use these cookies to tailor our website content to your personal needs and preferences. The purpose is to enable the site to remember your preferences (such as user name, language, etc.) for a certain period of time.  That way, you don’t have to re-enter them when browsing around the site during the same visit.

In addition, we use cookies to map your browsing behavior (e.g. how you found our website or your browsing time on our website). Analytics data allow us to make improvements to our website if necessary and to meet your needs and preferences and those of other website users.

Which cookies does Lotus Bakeries use?

Overview of strictly necessary cookies

Strictly necessary cookies are essential to ensure that our website functions correctly. They are necessary to provide an ‘information society service’ (e.g. a service over the internet) requested by you.

Overview of functionality cookies

Functionality cookies are used to enhance the performance of a website. Without them, certain functions of the website may not be available. However, they are not vital for a website to run, but they allow to remember important information and user’s preferences.

Overview of statistics cookies

We use these cookies to collect information about the use of our website. They are used to record the performance and loading times of the website and specific pages.

Overview of social media cookies

How to contact us?

If you have any questions on our use of cookies, you can contact us:

• By post: Lotus Bakeries Corporate nv, Gentstraat 1, 9971 Lembeke (Belgium)
• By e-mail: dpr.corporate@lotusbakeries.com

This cookie policy supersedes all previous versions and is valid from April 2023. We reserve the right to make changes to and/or update this policy.